🔒 Your Data, Your Rights

w567 Privacy Policy – How We Protect Your Personal Data

We believe you have the right to know exactly what happens with your data when you use w567. This policy is written in plain English — not legal code — so you can actually read and understand it.

Last updated: January 2025

Our Six Privacy Commitments

Before the full policy, here are the six core commitments that shape how w567 handles your personal information.

We Never Sell Your Data

w567 does not sell, rent or trade your personal information to any third party for marketing purposes — ever. Your data stays within the w567 platform ecosystem and the essential service providers we use to operate it.

Encrypted End to End

All data transmitted between your device and w567 servers is encrypted using industry-standard TLS. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using AES-256 encryption.

Minimum Data Only

w567 collects only the data we genuinely need to operate the platform, verify your identity, process your payments and comply with our legal obligations. We do not collect data speculatively or for purposes we have not disclosed to you.

Your Rights Are Real

You have the right to access, correct and request deletion of your personal data held by w567. These rights are meaningful — not just words in a policy. Requests are handled within 30 days and free of charge.

Secure Third-Party Partners

Where w567 shares data with third parties — payment processors, identity verification providers, fraud prevention services — those partners are contractually required to protect your data to the same standard we hold ourselves to.

You Control Marketing

w567 will not send you promotional communications without your consent. You can opt out of any marketing channel — email, SMS or push notification — at any time through your account settings or by contacting our support team.

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This Privacy Policy explains how w567 (operating at w567.click) collects, uses, stores and protects the personal information of players who register and use the platform. By registering an account or using any w567 service, you acknowledge that you have read and understood this policy. If you have any questions, contact us at support@w567.click.

1Who We Are

w567 is an online sports betting and gaming platform accessible at w567.click. For the purposes of this Privacy Policy, "w567", "we", "us" and "our" refer to the operator of the w567 platform. We are the data controller responsible for the personal information you provide when using our services.

Our platform serves players located in Pakistan and is designed specifically for the Pakistani market. All transactions on w567 are conducted in Pakistani Rupees (PKR), and our primary payment channels are the local mobile money and banking services that Pakistani players use every day — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard.

For any privacy-related queries, our dedicated data protection contact is available at support@w567.click. We aim to respond to all privacy queries within five working days.


2Personal Data We Collect

w567 collects personal data in the following categories. We collect only what is necessary for the stated purpose — nothing more.

Category Data Types Purpose
Identity Full name, date of birth, CNIC/passport number, gender Account registration, age verification, KYC compliance
Contact Email address, mobile number, residential address Account communication, support, verification
Financial Payment method details, transaction history, deposit/withdrawal records in PKR Payment processing, fraud prevention, regulatory compliance
Technical IP address, device identifiers, browser type, operating system, session data Platform security, fraud detection, service improvement
Behavioural Betting history, game session data, bonus usage, login times Platform personalisation, responsible gaming monitoring, fraud detection
Verification Docs CNIC copies, passport scans, proof of address documents KYC identity verification required before withdrawal processing
Communications Support chat logs, email correspondence, complaint records Customer service, dispute resolution, quality assurance

w567 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data. The only exception is where such data appears incidentally on a submitted identity document — in which case it is used solely for the purpose of identity verification and is not processed further.


3How We Collect Your Data

3.1 Directly From You

The majority of personal data w567 holds about you comes directly from you — when you register an account, make a deposit, submit a KYC verification document, contact our support team or participate in a promotion. You are always in control of what you provide at these touchpoints.

3.2 Automatically During Platform Use

When you use the w567 platform — whether through the website or mobile app — technical data is collected automatically. This includes your IP address, the device and browser you are using, pages visited, time spent on each page and actions taken. This data is collected via server logs, analytics tools and cookies (see Section 7 for the full cookie policy).

3.3 From Third-Party Service Providers

Where you use a third-party payment service such as Easypaisa or JazzCash to make a deposit, w567 receives confirmation of the transaction and the reference details necessary to credit your account. We do not receive your full payment credentials from these providers — only the transaction confirmation data necessary to process the deposit or withdrawal.

Identity verification providers may share the result of their verification checks with w567 — for example, confirming that the CNIC submitted matches the name on the account — but the raw document data is handled by the verification provider in accordance with their own privacy policy.


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4Why We Use Your Personal Data

w567 uses your personal data for the following specific purposes, and no others:

  • Account Management — to create and maintain your w567 account, process your login and keep your account details accurate and up to date.
  • Identity and Age Verification — to confirm that you are who you say you are and that you are at least 18 years old, as required by our platform rules and responsible gaming obligations.
  • Payment Processing — to process deposits and withdrawals to and from your w567 account in PKR, and to maintain accurate transaction records.
  • Fraud Prevention and Security — to detect and prevent fraudulent activity, money laundering, bonus abuse, duplicate accounts and other security threats to the platform and its players.
  • Platform Personalisation — to tailor your w567 experience based on your betting preferences, show you relevant promotions and serve content that matches your interests on the platform.
  • Responsible Gaming — to monitor betting patterns for signs of problem gambling behaviour, to apply the responsible gaming limits you set in your account, and to comply with our duty of care obligations to players.
  • Customer Support — to respond to your queries, resolve complaints and maintain a record of support interactions for quality assurance purposes.
  • Legal and Regulatory Compliance — to meet our legal obligations, maintain the records required by applicable law and respond to lawful requests from regulatory or law enforcement authorities.
  • Platform Improvement — to analyse how players use w567 and to improve the platform's features, performance and user experience over time.
  • Marketing Communications — to send you promotional offers, bonus notifications and platform updates where you have provided consent to receive such communications.

5Legal Basis for Processing

w567 processes your personal data on the following legal bases:

  • Contract Performance — processing necessary to fulfil our obligations to you under the w567 Terms and Conditions, including managing your account, processing payments and providing the services you have registered for.
  • Legal Obligation — processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements and record-keeping obligations.
  • Legitimate Interests — processing necessary for our legitimate business interests where those interests are not overridden by your rights. This includes fraud prevention, platform security, product improvement and responsible gaming monitoring.
  • Consent — where processing is based on your consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

6Who We Share Your Data With

w567 does not sell your personal data. We share it only with the following categories of third parties, and only to the extent necessary for the stated purpose:

6.1 Payment Processors

To process deposits and withdrawals, w567 shares necessary transaction data with payment service providers including Easypaisa, JazzCash, NayaPay, SadaPay and banking partners for IBFT and card transactions. These providers receive only the data necessary to execute the transaction and are governed by their own privacy policies and financial regulatory requirements.

6.2 Identity Verification Providers

KYC verification is handled by third-party identity verification services. These providers receive the verification documents you submit and return a verification result to w567. They are contractually bound to process your documents only for the purpose of verification and to maintain the same data security standards as w567.

6.3 Fraud Prevention and Security Services

w567 uses third-party fraud prevention services that analyse account behaviour and transaction patterns to identify fraudulent activity. These services may receive technical data such as IP addresses, device identifiers and transaction metadata — no payment credentials are shared.

6.4 Analytics and Platform Performance

Aggregated and anonymised usage data may be shared with analytics platforms to help us understand how players use w567 and to improve the platform. This data does not identify individual players.

6.5 Legal and Regulatory Authorities

w567 will disclose personal data to law enforcement agencies, regulators or other authorities where required by law, court order or other legally binding process. We will notify affected players of such disclosures where permitted to do so by law.

All third-party processors engaged by w567 are required to sign data processing agreements that bind them to handle your data securely, process it only for the stated purpose, and delete it when the purpose is complete. w567 does not transfer your personal data outside of its service provider ecosystem.


7Cookies and Tracking Technologies

w567 uses cookies and similar tracking technologies on its website and mobile app. Cookies are small text files stored on your device that allow the platform to recognise you between sessions and deliver a consistent, personalised experience.

You can manage your cookie preferences at any time through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the core w567 platform — login, betting and withdrawal functionality are not dependent on optional cookies.


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8Data Security

w567 takes data security seriously and maintains a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction.

8.1 Technical Measures

All data in transit between your device and w567 servers is protected by TLS (Transport Layer Security) encryption. Sensitive data stored on our servers — including identity documents, payment records and account credentials — is encrypted at rest using AES-256 encryption. Access to production data systems is restricted to authorised personnel and protected by multi-factor authentication.

8.2 Organisational Measures

Internal access to your personal data at w567 is limited to staff who need it to perform their specific job functions — for example, KYC reviewers have access to identity documents, while fraud analysts have access to transaction and behavioural data. All staff with data access receive regular training on data protection obligations and are bound by confidentiality agreements.

8.3 Incident Response

In the event of a data security incident that affects your personal data, w567 will assess the incident, contain it as quickly as possible and notify affected players without undue delay where the incident is likely to result in a risk to their rights or interests. We maintain an incident response plan that is tested regularly.

If you suspect your w567 account has been compromised or you have detected suspicious activity on your account, contact our support team immediately at support@w567.click or via 24/7 live chat. We will act on security reports within one hour during staffed hours.


9Data Retention

w567 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations.

  • Account Data — retained for the lifetime of your w567 account plus a period of five years after closure, to meet anti-money laundering record-keeping obligations.
  • Transaction Records — retained for seven years from the date of the transaction in accordance with standard financial record-keeping requirements.
  • KYC Documents — retained for five years after your account is closed or your last transaction, whichever is later.
  • Support Communications — retained for three years after the resolution of the relevant query or complaint.
  • Technical and Log Data — retained for 12 months on a rolling basis.
  • Marketing Consent Records — retained for the duration of your account relationship plus two years, to demonstrate consent was properly obtained.

When the retention period expires, your data is securely deleted or anonymised. Anonymised data — from which you cannot be identified — may be retained indefinitely for statistical and analytics purposes.


10Your Data Rights

As a player on w567, you have the following rights regarding your personal data. These rights are real and exercisable — not just words in a policy document.

Right of Access

You can request a copy of all personal data w567 holds about you. We will provide this within 30 days, free of charge, in a readable format. Contact support@w567.click with the subject "Data Access Request".

Right to Rectification

If any personal data w567 holds about you is inaccurate or incomplete, you can request a correction at any time through your account settings or by contacting our support team.

Right to Erasure

You can request deletion of your personal data from w567's systems. This right applies where data is no longer necessary for the purpose it was collected, or where you withdraw consent. Note that legal retention obligations may limit full erasure in some cases.

Right to Object

You can object to w567 processing your personal data for marketing purposes at any time. You can also object to processing based on our legitimate interests, though this may affect our ability to provide certain services.

Right to Portability

You can request that w567 provide your personal data in a structured, machine-readable format that you can transfer to another service provider. This applies to data you provided to us directly and that we process on the basis of contract or consent.

Right to Restrict Processing

In certain circumstances — for example while a rectification request is being investigated — you can request that w567 restrict processing of your personal data to storage only. We will notify you before resuming full processing.

To exercise any of your data rights, contact w567 at support@w567.click with the relevant request. We will respond within 30 days. There is no charge for exercising your rights unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.


11Children and Minors

w567 is strictly an 18+ platform. We do not knowingly collect, process or store personal data from individuals under the age of 18. Age verification is a mandatory step in the w567 account registration process, and additional verification may be requested at any time where w567 has reasonable grounds to question a player's age.

If you are a parent or guardian and believe that a minor has registered on w567, please contact us immediately at support@w567.click. We will investigate promptly, close the account, void any activity on it and arrange for return of any deposited funds to the payment method used.

w567 recommends that parents and guardians use parental control software on any device that minors may have access to. Additional guidance on keeping children away from online gambling services is available on the w567 Responsible Gaming page.


12Marketing Communications

w567 may send you promotional communications about bonuses, promotions, new features and other w567 services where you have given consent to receive such communications. Consent is collected during the registration process and can be updated at any time through your account settings.

We send marketing communications via the following channels:

  • Email — promotional emails sent to your registered email address. You can unsubscribe via the link in any marketing email or through your account notification preferences.
  • SMS — promotional text messages sent to your registered mobile number. You can opt out by replying STOP to any marketing SMS or through your account settings.
  • Push Notifications — in-app and browser push notifications about promotions and platform activity. Manageable through your device notification settings or w567 account preferences.

Opting out of marketing communications does not affect transactional communications — you will still receive notifications about your deposits, withdrawals, account verification and security alerts regardless of your marketing preferences. These are service communications necessary for account management, not marketing.

Withdrawing marketing consent is instant and effective. If you opt out and still receive a marketing communication from w567, that is a technical error — please report it to support@w567.click immediately and we will investigate.


13Changes to This Privacy Policy

w567 reviews this Privacy Policy regularly and may update it from time to time to reflect changes in our data practices, legal obligations or platform services. Where changes are material — meaning they significantly affect your rights or how we process your data — we will notify you by email to your registered address or via a prominent notice on the platform at least 7 days before the changes take effect.

For minor changes that do not materially affect your rights — such as formatting updates, clarification of existing practices or correction of typographical errors — we will update the policy and revise the "last updated" date at the top of the page without providing separate advance notice.

Your continued use of w567 after any policy change takes effect constitutes your acceptance of the updated policy. If you do not agree with a material change, you should close your account before the change takes effect — your real-money balance will be returned to your registered payment method.


14How to Contact Us

For any question, concern or request related to this Privacy Policy or the way w567 handles your personal data, please get in touch using one of the following channels:

  • Email: support@w567.click — mark the subject line "Privacy Query" for faster routing.
  • Live Chat: Available 24/7 through the w567 platform — click the chat icon on any page.

We aim to acknowledge all privacy queries within 24 hours and provide a substantive response within five working days. For formal data rights requests (access, erasure, portability), we will respond within 30 days as required.

If you are not satisfied with our response to a privacy concern, you have the right to raise the matter through the w567 formal complaint process described in our Terms and Conditions.

This Privacy Policy was last reviewed and updated in January 2025. Previous versions are available upon request by contacting w567 at support@w567.click.

🔒 Your Data Is Safe With Us

Play at w567 — Pakistan's Most Trusted Betting Platform

You now know exactly how w567 handles your data. Register free, deposit from Rs 500 via Easypaisa or JazzCash, and bet on cricket, PSL, casino and more — all in PKR with full privacy protection.